Användarvillkor

Terms of Service (EN)

1. General
By using SwedenOnlineShop.se, you agree to these Terms of Service governed by Swedish law. The terms apply to all users — customers, suppliers, and visitors.

2. Products & Information
We aim to describe and display all products accurately, but minor variations in color, size, or design may occur. If an item does not meet your expectations, please see our Return & Refund Policy.

3. Orders & Payment
All prices include VAT and are shown in local currency. Payments are processed securely through approved providers. Orders are confirmed once payment is completed.

4. Returns & Refunds
Because we work with international suppliers, returns are approved only via customer service and may vary by region:

• Scandinavia: Returns accepted within 10 days.

• EU: 14-day right of withdrawal under EU law.

• Outside EU (Asia & others): Final sale – no returns accepted.
  Items must be unused, in original packaging, and accompanied by proof of purchase.
  See full Return & Refund Policy for details.

5. Data Protection
We process your personal data under GDPR and Swedish privacy laws. You can access, correct, or delete your data anytime by contacting privacy@swedenonlineshop.se.

6. Limitation of Liability
We are not liable for damages, losses, or interruptions caused by website use, supplier delays, or third-party services, to the extent permitted by Swedish law.

7. Intellectual Property
All website content, including logos, text, and images, is protected by copyright. Unauthorized use or reproduction is prohibited.

8. Governing Law & Disputes
These Terms are governed by Swedish law. Disputes are handled by Swedish courts. You may also contact Allmänna Reklamationsnämnden (ARN) or the EU Online Dispute Resolution platform (ODR).